Responsible Gaming

Our Commitment to Responsible Gaming

At dr-efi.com, we believe that gambling should be enjoyed as entertainment only—never as a way to earn money or solve financial problems. We are committed to promoting responsible gaming and supporting the wellbeing of our players in Canada and beyond.

Remember: The house always has an edge. Play only with money you can afford to lose, and set realistic expectations about your chances of winning.

Age Verification

Online gambling is strictly for adults only. In Canada, you must be 18 years of age or older (or the legal age in your province) to participate in any form of gambling or gaming activity on our platform.

We implement strict age verification procedures to ensure compliance with local laws and protect minors. If you are under 18, please do not access our services.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. If you recognize any of the following signs in yourself or someone you know, seek help immediately:

  • Chasing Losses: Gambling more to recover money you've lost
  • Hiding Gambling: Keeping your gambling activities secret from family or friends
  • Increasing Amounts: Needing to gamble with more money to feel the same excitement
  • Failed Attempts to Quit: Repeatedly trying to reduce or stop gambling without success
  • Neglecting Responsibilities: Missing work, school, or family obligations due to gambling
  • Financial Problems: Gambling with money meant for bills, rent, or other essentials
  • Mood Changes: Becoming anxious, irritable, or depressed when unable to gamble
  • Borrowing Money: Taking loans or using credit to fund gambling activities
  • Loss of Control: Gambling longer or with more money than intended
  • Relationship Strain: Conflicts with family, friends, or partners over gambling

If you experience any of these warning signs, please reach out for professional support.

Self-Help Tools

We provide several tools to help you maintain control of your gambling:

  • Deposit Limits: Set daily, weekly, or monthly limits on the amount of money you can deposit
  • Loss Limits: Set maximum losses you're willing to accept in a specific time period
  • Betting Limits: Control the maximum amount you can wager per bet or session
  • Reality Checks: Receive reminders during gameplay to take breaks and reassess your activity
  • Session Timers: Set automatic session timeouts to prevent extended play
  • Self-Exclusion: Temporarily or permanently exclude yourself from our platform
  • Account Closure: Permanently close your account if you wish to stop gambling entirely

To access these tools, log into your account and visit the Responsible Gaming or Account Settings section. Our customer support team is also available to assist you.

Support Organizations

If you or someone you know is struggling with problem gambling, the following organizations offer free, confidential support:

Canada

  • Responsible Gambling Council: www.responsiblegambling.org — Resources and support for Canadians
  • Gamblers Anonymous: Free peer support meetings across Canada
  • Ontario Problem Gambling Helpline: 1-888-930-3322 (Ontario residents)

United States

United Kingdom

Australia

All of these services are free, confidential, and available 24/7. Professional counselors can provide personalized advice and treatment options.

Take Action Now

If you or someone you care about is experiencing problem gambling, please reach out for help today. There is no shame in seeking support—many people have successfully recovered with proper assistance.

Contact one of the organizations listed above or speak with a healthcare provider. Recovery is possible, and help is available.

For immediate assistance or to use self-help tools on our platform, contact our customer support team at any time.

Last Updated: 2026. This information is for Canadian players and those accessing dr-efi.com from Canada. Responsible gaming standards and support resources vary by jurisdiction. Please consult local regulations and support services applicable to your location.